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Verizon cell, internet service down in Saranac Lake

SARANAC LAKE — Verizon customers in Saranac Lake were without cell and internet service Friday afternoon and evening.

The outage began between noon and 1 p.m., according to Casey Skrhak, manager of the Verizon Wireless store in downtown Saranac Lake.

Multiple Saranac Lake residents reported having difficulty making calls or sending texts unless their phone was connected to Wi-Fi internet — as long as that internet service was not from Verizon. Customers with Verizon DSL home internet service reported outages as well.

“We don’t have an ETA, or updates on why,” Skrhak said Friday evening.

The company was working on getting service back online at press time Friday evening, according to Skrhak.

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